Privacy Policy — AT Crystals, s.r.o.
Last updated: May 2026
Introduction
AT Crystals, s.r.o. ("AT Crystals", "we", "our") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains what data we collect, how we use it, and your rights under applicable law, including the General Data Protection Regulation (GDPR).
What Data We Collect
- Contact information (name, email, company, job title) submitted via forms
- Technical data: IP address, browser type, device type, pages visited, time on site
- Communication records: emails, inquiries, and follow-up correspondence
- Usage data collected via analytics tools (aggregated and anonymized where possible)
How We Use Data
Business Communication: Responding to inquiries, sample requests, and integration discussions.
Website Improvement: Analyzing usage patterns to improve content and user experience.
Legal Compliance: Meeting obligations under applicable law and regulatory requirements.
Contact Forms & Lead Generation
When you submit a contact or sample request form on our website, the data you provide is used solely to respond to your inquiry and facilitate business communication. We do not sell or rent your contact information to third parties. Form submissions may be processed through our CRM system (Close.com) for follow-up and pipeline management.
Cookies & Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors interact with our content. These tools collect anonymized, aggregated data. You may disable cookies through your browser settings at any time. We do not use cookies for advertising or behavioral profiling.
Data Sharing
We do not sell, trade, or transfer your personal data to third parties, except:
- Service providers who assist in operating our website or CRM (bound by data processing agreements)
- When required by law or regulatory authority
Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Contact and inquiry data is typically retained for up to 3 years from last interaction. You may request deletion at any time.
Your Rights Under GDPR
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at the address below.
Contact Information
AT Crystals, s.r.o.
Rosinská cesta 9
010 08 Žilina
Slovak Republic
Email: sales@atcrystals.com
For data protection inquiries, please reference "Privacy Policy" in your subject line.
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